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Five Reasons Why Outsourcing Fails

By | Blogpost, challenges, Entrepreneurship, Food for thought, Goals, Human resources, Leadership, management, outsourcing, stress, Success | No Comments

Why Business Owners Fail When Outsourcing Tasks

Your goals are set. You are now ready to grow your business. You have decided to take the outsourcing path to help you reach your business goals. Once you have outsourced those specific tasks, it should be smooth sailing from there, right?

Hi, I’m James Short. As you already know by now, I always encourage entrepreneurs to outsource if they want to have that edge over their competitors. But over the years, I found out that some businesses still do not experience significant growth even after outsourcing. What went wrong and what could have been done? With that said, I’m going to share with you five (5) reasons why business owners fail when it comes to outsourcing those tasks.

They Don’t Have a Clear and Effective Plan

Just like anything in business, we need to have a plan that outlines what your needs and requirements are. This is no different when it comes to outsourcing. Plan out which tasks need to be prioritized. Be specific and detailed in what exactly do you want to accomplish with the given task.

Choosing the Right Outsourcing Partner

Just like with any partnerships, we need to do the due diligence to ensure you’re partnering with the right type of outsourcing partner. Do your research before partnering up with an outsourcing firm or a freelancer. Ask other business owners for feedback on what their business relationship is like with the firm or individual. That way, you can get a good idea if the firm or individual is the right one for your plans and goals.

Too Much Too Soon

Giving your outsourcing team too much too soon and thinking that it’s just going to magically all get done. Outsourcing tasks is a learning process for both you and the outsourcing team. The team needs a bit of time to figure out the most efficient way to do their appointed tasks. Give them that time and you will reap the benefits.

Set and Forget

So many times, I hear business owners just set their outsourcing team on their way but without any follow-up and without any directions, no difference to a team onshore. You’ve got to manage them similarly. Set up regular meetings with the team to check up on progress as well as to get feedback.

Lack of Communication

This is where business owners fall down when it comes to outsourcing. Ensure that you are constantly in touch with your team. There is absolutely no reason not to do this since today’s communication is so much easier and accessible.

So those are the five (5) main reasons why outsourcing fails when it comes to those business owners wanting to outsource.

I’m James Short, looking forward to speaking to you soon.

Maintaining an Attitude for Success

By | Attitude, Blogpost, challenges, Entrepreneurship, Goals, habits, stress, Success, Work Life Balance | No Comments

When you were starting out with your business, did you have any second thoughts? Did you ever stop and think “Am I doing the right thing?” Running a business, you know we get so busy, busy, busy and then we just realise another week, another month, then another year has gone.

We all know the struggles when we are starting out. We try to make a name for ourselves, get recognised despite the competition. We put in hours and hours of work to connect with clients, to show what we can do and sometimes it is just not enough.

It is normal for challenges to come up in the course of running a business. It is normal that we face unexpected setbacks that we have not accounted for when we were plotting our year. What is not normal is if you get home from running the business – day after day feeling tired and dejected.

If you have ever experienced this, or if you are going through this right now, you have to change your mind-set, then you have ask yourself these questions:

  • Go back and revisit your why. Why did you choose to be in this business? Why did you decide to start your business? Why real estate and not technology, or finance. Why did you decide to start the business? Is it because you want more time to spend with family? Or is it because you want to have more control of your own time?
  • Ask, then act and not just react. What do you dislike of the current situation? Is it something you can change? What can you do to change it?

You see, when you are feeling low, you have to go back and think of your purpose. You have to look for your motivation. What do you love about the business? Once you find that it’s time to act. Do something. If you have setbacks, if you find something blocking your path then find your way around it.

  • Concentrate on your genius. Your genius is one thing that comes naturally to you. A task, or something that you do not have to mentally prepare or force yourself to do. Concentrate on that and whenever possible, outsource the other tasks to leave yourself time to breathe and rest.
  • Keep learning. The saying that goes – ‘our education does not stop in school’ is especially true when you are running a business. Keep learning the trend, make sure you know the latest news and developments. Find ways to stand out in a crowded marketplace. Find out what makes you stand above and separate from all the competition.
  • Just keep going. In any business it is not always smooth sailing. If you come across roadblocks, just find a way around it. There is no shortcut to success. The ones who win the race are the ones who did not give up.

Scaling Up Your Business Through Outsourcing

By | Blogpost, challenges, Entrepreneurship, Leadership, management, outsourcing, stress, Success | No Comments

In the course of business, our constant goal is to grow and expand. If the business is doing well, then we can consider scaling up our business. But how do we do it in a way that still leaves us enough time for other things that are important in our lives – like family? This is where outsourcing comes in. And how do you start the process?

Business Evaluation

Entrepreneurs initially take on most of the roles in a company or business, and some businesses even start out with a team of one person.

The demands of running a business are massive. Scaling up means more opportunities, but it also means more work and more responsibilities. If you’re planning on scaling up your business, it means you need to start delegating.

List down all the tasks that you don’t have time to do or do not want to do. You can include tasks that you do not have the skill set to do. Rate those tasks based on how much time you are spending on them and how much it would cost for someone else to do them. These can be data entry jobs, graphic design, social media management or inventory management.

Tasks to Outsource

While it is very tempting to just outsource all the tasks that you do not enjoy doing, some need to remain in house. Take a look at your list and pick out which tasks are valued less but take up a lot of time to accomplish. Pick out which ones you do not have expertise on or those that you do not have the right skill set to perform.

Once you have decided which tasks or roles you want to outsource, come up with a detailed job description on what needs to be done. Specify what type of business you are in, what tools you are using and what needs to be accomplished.

Vague job descriptions may become an issue. You have to specify the duties and responsibilities of each person, and each position. More importantly you need to show how the task fits in the general order of running the business.

Research Before Hiring

It has become easier to find freelancers and independent contractors online. This is a positive point in favor of outsourcing. It allows you to hire workers from almost anywhere in the world. But the industry has a low barrier of entry, there are unqualified contractors who are able slip through the cracks.

You need to hire contractors that have the right skill and the right attitude for the job. Do your research and ask other business owners for recommendations or referrals. Check with reputable agencies or online platforms – these already have a system in place to screen contractors.

Do you want to learn more? Let me take you through the seven (7) steps to outsourcing. Simply comment below “I’M IN,” and I will send you through the details.

The Power of Collaboration

By | Attitude, Blogpost, Food for thought, Goals | No Comments

So often in business, we find ourselves in such a lonely place. Where you know, out in the grind, out and doing what we’re doing and we feel isolated sometimes. We’re too focused, too busy with our tasks and solving our own problems.

There’s this saying that is really inspiring in a way – “There is not one thing, there is not one problem within your business that you cannot solve with the people in the room.” So true. Two heads or more is so much better than one.

And you know, those in the real estate space, it’s like you go! Go! Go! And sometimes we put our head up and we go, “Wow! am I going the right direction?”

No matter how well we have our direction mapped out for us, no matter how carefully we plan our week, month or year, sometimes we encounter setbacks and detours that we don’t anticipate.

So, what we can do is share some of the challenges, and also have our fellow team members gather around the table to actually give us advice. Allow them to give us strategies and to give us support.

Facilitating a workshop is also a great idea. Businesses collaborating together to help one another, through workshop where different ideas and different strategies are shared.

So, I think the more we can collaborate, the more we can share, the more we can grow. It is by working together, by sharing ideas that we can improve on our current strategies. We get a fresh perspective. A new way to tackle the problem.  A different set of eyes to see areas for improvement.

Each one of us bring different experiences, different strengths into the table. I might have a good idea for the business – you might also have a good idea for the business. Imagine what will happen if we combine our ideas and work through the challenges together. We are going to be unstoppable!

Entrepreneurship does not have to be a long and lonely journey. Very often, we find ourselves travelling the same road –  with some already far ahead while others lag behind. We just have to be willing to work together, to listen, encourage, and lend a hand when necessary.

Ask yourselves today, “Who am I collaborating with? Who am I working with to strategize my challenges?” 

And when you realize the importance of collaboration, I guarantee that business will improve and achieve a bigger success.

 

Succession Plan: Your Business, Your Future.

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Last week I was fortunate enough to present in front of around 80 business owners around “What’s Your Game?”

Succession Planning. It’s an interesting topic that most business owners don’t even want to hear about. Business owners, particularly those in the real estate and property space, are so busy being busy in the trenches and so forth. They actually don’t stop and go, “What are the next steps? What’s the next one, three, five, ten years possibly could look like? What are the opportunities that we might need to jump on in order to play that in game?”

People get so busy, so caught up in meeting deadlines, completing tasks, in short – trying to reach their goal. That’s right, people get so busy with their own goals that they often forget one important element of business – continuity.

Have you heard of the phrase “business as usual”? It means that even though there are unforeseen events that have affected the business, it still continues to operate. One way to ensure that this happens, is through succession planning.

What is Succession Planning?

Succession planning is a process by which individuals are carefully identified to pass on the leadership role within a company. The process ensures that the business continues to operate efficiently without the presence of people who were holding key positions.

It also involves coaching and development of prospective successors or people within a company or from outside to take up key positions in an organisation through an organized process of assessment and training.

Three (3) Key Areas of Succession Planning

I’ve shared a couple of secret sauces around how Ultramarathon running is very equivalent to running your business, particularly when it comes to the long game. And what I did, I shared three (3) key areas that people really need to focus on when it comes to succession planning:

  1. People
  2. Profit
  3. Property

Looking at these three (3) key areas, in relations to how you will create that succession plan – so you can walk away with what you want to walk away and start thinking about it now.

I want you to think about how do you plan for your long game? What does your long game look like? What’s your succession plan? Do you have one? Or do you need to start thinking about one right one?

I heard a little story the other day, “when was the best time to plant an oak tree? Twenty years ago. Or second best, right now.” So, start planting your oak tree and see what you can create.

Lifting Up Your KPIs

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Lifting UP Your KPIs

When we’re driving somewhere we haven’t been to before, we normally turn on GPS and follow the instructions, right? It tells us when to turn right, left or go straight ahead. We don’t have GPS in business, so we have to rely on reviews, and we have to rely on checks and balance along the way. These checks and balance are called KPIs.

So, are you hitting your KPIs? If you are consistently unable to hit the KPI that you set for yourself at the beginning of the year, nine out of ten times, the issue lies with the person in the mirror. How well do you deal with distractions? How good at you with time management? How organized are you?

3 Things That Will Set You Up For Success

If you consistently failed at every KPI evaluation, all is not lost. What do you need to improve your numbers? What do you need to do to improve your calls, for example? You need to get your scripts planned out ahead of time. You need to review and be familiar with the scripts. You need to plan out the scripts the night or the day before.

Let me share with you three strategies that are sure to lift up your KPI points:

  1. Make sure that you have the entire week mapped out ahead of you. What do you need to do? What tasks need to be completed? Plan your schedule. Prioritise. When you map out your schedule for the week you have a clear idea what to expect, what to do, and when to do it. You have your timeline set, and you know that at this certain day of the week, these pressing tasks should be finished. I should be working on these.
  2. Sticking to Your Ideal Week. Now that you have the week mapped out, all you need to do is to follow the plan. The ideal week is one where everything goes as planned. The pending tasks that you planned to work on, you should be able to complete them by the end of the week. How do you accomplish this? You need to focus, focus, focus. Focus on what needs to be done. Focus on the task ahead and ignore distractions. Manage your time and make sure that the time you spent at work are productive.
  3. Develop a Good Ritual. I cannot say this enough, people are creatures of habit. We tend to do the same things, over and over. This is why it is important to develop a good ritual. Start the day right. Wake up early. Go for a run, exercise. Then have a leisurely breakfast. When you get to work your mind is relaxed, and focused on completing your tasks. If you wake up late you tend to rush through things, and you get to work with your mind on other things that you haven’t done. “What did I forget to do?” “I forgot I have to do this…” and so on, and so forth. You’re not fully focused on the task.

So whenever you see that you’re not hitting your KPI, ask yourself – how well are you planning each week and each day? How well are you mapping your ideal week and sticking to it? How well are you doing your rituals?

Facing Adversity: Your Road to Success

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You may or you may not know, I recently just we went  over to New Zealand, Rotorua and completed another Ultramarathon. It was a grueling 102 kilometre run to Rotorua, which is to the north island of New Zealand.

I’ve done couple of races like this in the past, but this one was absolutely spectacular. And there are different number of elements why the race was so spectacular: It was the inclination, it was the declination, it was the terrain, it was the scenery. There are a lot of amazing lessons I took personally from that race.

Lessons from the BIG RACE

The first lesson was, obviously, how to breakdown a biggie goal. 102 kilometres, right? Huge!

Another element is that, reverse engineering that into one aid station, to the next aid station, checkpoint, checkpoint and checkpoint. It’s a bit like a goal, right? You got a big audacious goal, reverse engineer it down and go through each station as you go.

Another lesson that I took away from doing the Ultramarathon is, what happens when things don’t go your way?

So, what happens at 30km in? Achilles blew out. Hip blew out. I was in a world of pain. So, I had a couple of options: I could push on or I could pull out.

And so, I thought – “I’ve done all the training. I’ve come this far, I’m not gonna be pulling out at 30km.” So, I sucked it up and just kept on going. And obviously, with a bit of help, I got through each aid station.

It’s a really good analogy of – what happens when you’re facing adversity? What happens when you face a challenge? Do you go, “Ah, I’ve check out. I’m out!” Or do you actually push through?

Because mostly what happens when you push through the other side, that’s where the goal is guys. That’s where true success is. It’s getting through each ceiling. Getting through that next level.

So, you may be having troubles with your team. You may be having troubles with sales. You may be having troubles in any business. But the element of pushing through, that comes from having that support crew around you. It comes from having that team around you. Knowing what resources you’ve got – your backpack on your back, your water and everything like that to get you through to the next checkpoint.

How about you? How do you face your own adversities in your personal and work life? Sometimes, it helps to know that you have reliable people around you. Surround yourself with the right support group and you will definitely overcome any challenges that comes your way.

Lessons for the Week: Finding Your Genius

By | Blogpost, excellence, Goals, inspirations, mindset, purpose | No Comments

In our team, we go through a cool little sequence. We also did a conference recently to review the year by going through reviewing the four (4) debriefing questions:

  • What’s worked?
  • What hasn’t worked?
  • What’s been some of the lessons?
  • And what do we need to be doing differently?

And when we can look at the week like that, we can sort of stop and reflect how the week has been and what do we need to be doing differently next week.

We had a great week here in the Tribe. We’ve had some huge lessons along the way, and this week we’re starting out strong. This is where I want to segway into becoming the rippling effect.

The Rippling Effect of Finding your Genius

Sometimes, we can be out there and in the trenches and going, and going, and going. We don’t realize the impact that we’re having or the effect that we’re having out there in the bigger world.

Sometimes we are feeling that, you know, we’re slogging away. We’ve got our goals we are working towards but isn’t really happening.

And I talked a lot about your genius, and I talk about a lot around finding that genius.

Finding what really lights you up. Finding those elements in your work, in your business, in your life – that you know, when you pursue it, when you’re actually in it, it’s easy.

It’s a breeze. It flows. Lights you up. Makes you feel good. You feel passion. You feel energized when you’re doing it.

And I think, when you find your genius, the rippling effect that it has out there in the wider world is huge. Because we’re all energy right!? It’s an energy thing out there in the world.

When you find your genius – that sends a vibration out there in the world.

I want to share with you a little story, we’ve had some great wins within the business for us over this last week. But one of the biggest wins was getting home one night and receiving a message from a young man whom I’ve known for 12 or 13 years.

And just the impact on these videos, you know, the Monday Magic Moments and the Finish it Fridays are having in his world and in his life.

To watch this boy develop into this young man, and to receive this message on the impact that these videos and these messages, and the learning and the lessons has had on him – really, struck a cord in the heart, as you can see.

It really goes to show that you don’t know who is watching. You don’t know what the impact that you’re truly having in the world when you are in your genius. You don’t realize the impact that you have on others. Both good and bad, right!?

Stay True to Your Genius

So, my message today is, stay true to your genius. Find your genius and stay true to your genius, and watch the rippling effect. Because you touch many lives out there.

And the more lives that you can touch, the bigger impact that you’ll have for yourself personally. And more importantly for those out there, and the community as a whole.

The Power of Review

By | Blogpost, Goals, habits, management, mindset | No Comments

Hi guys! Welcome to another great opportunity to stop and reflect. I just did a quick little podcast around this topic. And it’s around reviewing. The power of REVIEW.

You know I’m going in the car, right!? We’ve got this big wind screen out the front – and then we got a little review mirror at the back. And the reason why we had this review mirror, is so we can actually keep on looking at the rear view.

In our reflection we should ask ourselves, “Am I on the right track? Is there someone coming up the side? And if I make that turn, am I gonna get knocked over?”

And so, this is where we constantly – we need to review.

Again, I’d like to go to four (4) debriefing questions or four (4) reviewing questions when we go through this process. And the questions are:

  1. What’s worked for you? What’s some of the wins? What’s been some of the success for you over the previous year?
  2. What’s been some of the setbacks? What hasn’t worked? What’s been some of the challenges over previous year?
  3. What are some of the key lessons? What are some of the Aha moments that you’ve experienced previous year?
  4. What do you need to be doing different this year?

Now, I try this question all the time. What’s the most important question out of those four? And people go, “Oh, what didn’t work?” and other goes, “Oh, what do I need to be doing differently next time?”

What Did I Learn?

The most important question is, WHAT DID I LEARN?

What was my Aha moment? What were some of the key lessons? Because we run patterns. Everything we do in life, we run patterns.

And when we can look at the good patterns that we run, and the bad patterns that we run – we can go, “you know what? I want to do more good patterns,” right? How do we amplify that?

But then we also need to see our bad patterns – what are those patterns that are holding us back? What change do we need to make, to go from bad to good?

So, the third question is – what are my key lessons, is the most powerful question.

What Do We Review?

Obviously, we go through – and I’ve got a number of area I’m going to suggest you review:

  1. We review health, super important.
  2. Relationships.
  3. Your finances, your investments.
  4. The places that you’ve visited or the experiences that you had.
  5. Also look at new learning throughout the year that you’ve done and achieved.

Are there any other areas, you know?

And obviously, you have on your work front. Looking at, you know, your key lead generation strategies. Your conversion strategies. Client fulfillment strategies. Your business structure – so your legals, your account, your systems, your processes, your planning.

When we go through this, and we do this every quarter with our clients. When we go through this review process, it gets the Aha moments to start to pop. Because now, they’ve reviewed all those four key areas of what’s worked? What hasn’t worked? Key lessons? And what do I need to be doing differently?

And then, boom – when they start to plan for the next quarter, enables them to really go to another level.

So, I’ve got the full outline of that on our upcoming podcast. So jumped on to our website, jamesshort.com.au. Go to podcast. Subscribe. And I’m looking forward to share all or some of the secret sauces with you on other podcasts.

So, there we go! Monday Magic Moments, great way to get started for the week. Let’s get into your review process this week.

Looking forward to speaking with you soon.

Plan Ahead: Resolutions or Goals?

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When the year ended, what did you do? Did you make a list of all your new year’s resolutions, or did you set a list of goals that you want to achieve the following year?

Take note of your answer. There are three things I want to discuss:

  1. Why new year resolutions don’t actually work.
  2. The importance of creating vision boards and why it’s crucial for the year ahead.
  3. Why is it important to map out in the next 90 days?

Resolution versus Goal

So, RESOLUTIONS!

The stats say that at least 80% of resolutions wont last until June. And I totally I agree with that. I reckon it’s even more. Because resolutions are usually set in a stage where, you know – “Ah, I wanna stop smoking,” or “I’m  gonna do this, I’m not gonna do that.

And usually what happens with resolutions is there’s no plan behind it. So it’s all well and  good. You write it down, put it in the drawer at the end of the year. It’s like the dust gather on it and that’s where it leaves.

So, what is the difference between a resolution and a goal?

A goal actually has a plan associated to it. It has mapped out of what the actions, what needs to get done, the reasons why and how to go about it. Where resolutions is just like, oh yeah, it be its nice to have. That’s why resolutions, I personally feel don’t work but goals actually do.

Create a Vision Board

The second component is creating a vision board.

Now some of the thing that we do as a family, is sit down on Christmas break and we get our laptops out – we review our previous year’s vision board and then we set up the next year’s vision boards. So its pretty cool around the kitchen table, all of us we start to map out.

We get our goals written down in relation to what we want to achieve throughout this year, then we go, “okay, if there’s a picture that would associate to that goal what that look like?”  So we go to Google images and we type out that goal. Then we have that goal and we put in a slide on a PowerPoint.

So what happens is you create what’s called a montage – of all the different goals, different pictures of what you want to achieve for 2019. And that’s super easy, cause then you save it, you print it, laminate it, and you put it in the shower.

Importance of Creating a Vision Board

The reason why it is so important because this is what when you get up, you have your shower. When you go to bed, you have your shower – you just see it constantly each time your in the shower. It reminds you of what the activity is. It reminds you of what you need to start to be doing, who you need to become more of.

This is the motivator, this is the juice, the pictures of where you want to travel, the things you want to have, the person you want to become more of. Its so important to have this as your visual component.

The 90 Day Plan

The third component is, why is it so important to get the 90 day plan ready to go right now?

Because it’s so easy to get  overwhelmed when you get back into the business. So when you’re having a clear right map of what you need to get done over in the next 90 days, you get back in the super charged mode knowing – “okay this week I need to that, next week I need to do that.

And so the frustration completely goes out the window, because you’re super clear, you’re super focused and you’re on track of what you need to do.

So, resolutions or goals? Ask yourselves and think about what you need to do.