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Developing Your Leadership Skills

ByAttitude, Blogpost, challenges, excellence, Goals, Leadership, management, mindset, opportunities

The business world is ever changing and is always moving forward. The only thing that remains constant is competition. You need to keep on improving to stay competitive. Staying stagnant is one sure way of getting left behind and eventually fading away from the market. A company needs to stay relevant to keep on growing. In order to maintain growth, the business owner needs to have the passion, vision and leadership to successfully lead his company to its goals.

Having excellent leadership skills is a must if you are the business owner. Having the passion, vision and great ideas are not enough if you cannot effectively lead your staff to a common goal. Yes, you can hire managers but they are most effective at their jobs at managing teams within the company. They will still look to you for guidance and advice. The company as a whole needs you to pave the way to success. In a competitive business world, you need to constantly develop your leadership skills to be able to keep up or stay ahead. You might be a natural leader but it does not mean you cannot improve.

Discipline

Practicing good discipline is a strong foundation in developing your leadership skills. Discipline in your professional and personal life is a must if you want to be an effective leader. This will also inspire your staff to be disciplined as well. Again, you are the leader and your employees not only look to you for guidance but for inspiration as well.

You can practice discipline by simply keeping appointments, showing up on meetings on time as well as ending them on time. On a personal level, you can develop this by getting up on time, committing to a weekly exercise routine and sticking to your diet. Little things like this can help you strengthen your discipline which you can then apply to on how you lead your organisation.

Keeping An Open Mind

What’s better than a good idea? An even better idea. Keep your mind open when in a meeting with your team. Do not feel threatened when someone has a better idea than yours. Embrace it and give it a chance to see how it works out. As I’ve mentioned before, the business world is always changing. New trends and methods are constantly being discovered on how to compete in the market. Keep on learning by being open to criticism and feedback.

Resolving Conflicts

An organisation is composed of people with different personalities. It is unavoidable that these different personalities will eventually clash with each other. Learn to resolve them by having personal meetings with the involved individuals. Do not ignore even small conflicts as this can worsen and will affect the company as a whole. If need be, you can re-assign them to different teams. Resolving conflicts will help you improve on how you deal with different types of people.

Building High-Performance Teams That Will Last

ByAttitude, Blogpost, challenges, excellence, Food for thought, Leadership, management

For the past few articles, I have been talking about building and managing high-performance teams. By definition, a high-performance team is a team that is highly focused on their goals and achieves superior results. You don’t need to be a rocket scientist to know that having such a team is greatly beneficial to your business. With the right hiring and interview process, you would be able to pick out potential talented individuals that would make up your high-performance team.

Building a high-performance team is a challenge in itself. The same thing goes in managing one. They both take a lot of time and effort. In business, time is a valuable commodity. You have to make each time investment worth it. This is especially true when it comes to building or developing THE team for your company. By putting so much time and effort in this process, you as a leader should also make sure that the team will last. Think of it as one of your long term goals. The longer the team stays intact, the more milestones your company would be able to achieve.

Self Evaluation

Self evaluation is one of the characteristics of a good leader. You need to be aware of your leadership style. Ask yourself constantly if your leadership technique is effective. Are your techniques accepted by the team? Always bear in mind that a high-performance team is composed of individuals who have strong personalities and tend to do things their way. Modify or adjust your approach if need be but assure the team that the goals are still the same and you have accountability.

Give Feedback

It is your job as a leader to provide constant feedback. Do not wait for signs of trouble to show up before providing feedback. Do it regularly to make sure that everything is on track. It can be done informally if you want to be more relaxed. It really depends on the team you are leading. Each team is different and there is no cookie-cutter way of providing feedback. But one thing is for sure – constant feedback means continuous improvement.

Celebrate

This is very important for me. Celebrate success. The corporate and business world is tough. In this fast paced world, we sometimes forget to step back and reflect on what we have achieved and the journey we took to achieve them. Live the moment and remember what you and the team did to reach your goals. You’ll gain valuable knowledge and at the same time you get a breather from all that hard work.

Building a Winning Team Culture

ByAttitude, Blogpost, inspirations, Leadership, management, mindset

Each organisation or company is different from each other. They may engage in the same line of business but they differ in the way they operate the business. Another thing that would be different is the culture. To be more specific, their team culture. Team culture is the sum of the beliefs, values and attitudes shared by the team members. It is how the team members cooperate and work with one other in reaching a common goal. Teams within a company may have different team cultures but are generally influenced by the company’s culture as a whole. Building a winning team culture contributes greatly to the success of the company.

Your company’s team culture can make or break your company. According to most companies, a large percentage believes that a company lacking a good team culture is unlikely to succeed. It does make sense since a good or a winning team culture revolves around the team members efficiently working with each other. To put it simply, excellent teamwork leads to success.

Culture based on your core values

You are the leader. This is your business. You are in the driver’s seat. You need to infuse a bit of your personality, attitude and core values in your team culture. Do you expect the best but still encourage a relaxed atmosphere? Create a culture of balance between work and play. Do you value customer service above everything else? Work with people who have great personality and are accommodating. Is innovation your thing? Nurture and promote innovators within your company. Take the time to think about what type of culture that will fit you, your company and your brand.

Communication

Communication has always been one of the most important aspects in our personal lives. This is no different in business. When developing a team culture, talk with your team. We all want to be heard. People want to be able to voice out their concerns without fear of repercussions. People want to be able to share their ideas. An open communication culture can build trust between the company and its employees.

Just have fun

We all know that saying about all work and no play. This is especially true in the competitive business and corporate world. A burnt out team member is no good to the team. Building a winning team culture includes ensuring that members of the team are happy with their job. A happy team member is more productive and tends to be more engaging to fellow team members. Come up with fun activities or events from time to time. Foster the idea that you take both work and fun seriously.

Let them know that you expect the best, and in turn you are also giving your best to the team.

Challenges to New Team Members

ByAttitude, Blogpost, challenges, Entrepreneurship, excellence, Food for thought, Goals, Human resources, Leadership, management, stress, Success

You have now successfully hired new team members to your organisation. The team is ready to take the journey with you to achieve your business goals. Everyone is onboard and have a clear understanding of your company’s mission and vision. Morale is high and everyone is pumped up. Everything looks perfect and good to go.

But is it really? Even with a tried and tested onboarding process, new staff members can experience problems in the first few weeks of working in your company. As time goes on, it is very unlikely that they will speak up about the challenges and issues that they are facing. This can lead to further problems that might affect their productivity and the business as a whole. As a leader and business owner, you can watch out of for these things and hopefully resolve them as soon as possible.

Adjustment to Relocation

Some of your new hires might have relocated from another city or even from another country to work for your company. They might have brought their families with them. This can cause issues especially if they are unfamiliar with the new location. Despite this being a personal issue, it might negatively affect their work. They might even start to rethink if they made the right decision.

One way of handling this is simply through communication. Your HR can schedule a meeting with the employee and come up with suggestions to resolve the issue or at least lessen the burden of the problem. They can also have them talk to another employee who had gone through the same issue so they can get advice and share their experiences.

Managerial Issues

It can be common for new employees to not be able to form a good relationship with their managers. This can be due to conflicting ideas, or the managerial style not fitting the employee’s style.

Once signs of this problem come up, it is best to have your HR or your onboarding department to get in touch with the employee. It’s important to get to the root of the problem and smooth things out. They could advise the employee and manager to stay in touch regularly so they can get a feel for each other’s way of doing things. It all comes down to understanding and working as a team.

Expectations and Results

Sometimes, new employees tend to take on too much too quickly. This is done to hopefully impress their supervisors or co-workers without knowing that this can lead to unnecessary overload and eventually burning out.

Regularly remind everyone in your organisation to take on reasonable expectations. Trying to achieve impossible expectations can be stressful and is counterproductive in the long run.

Keep Focused: Ways To Shy Away From Distractions

ByAttitude, Blogpost, challenges, Food for thought, Goals, habits, mindset

Having focus to achieve what you want is not as easy as it sounds, not with all the distractions that we are facing in our daily lives. Having said that, how do we keep the main thing – the main thing? We are already in the second quarter of the year – do you have a concrete plan on how to spend the next 90 days? Here are some questions I need you to ask yourself and let’s see how these can help us achieve our goals this quarter and on the next.

  • How do you limit distractions?
  • How do you keep the noise out?
  • How do you keep focus?
  • How do you keep the main thing, the main thing?

Typically, this coming quarter we got so many distractions. If you choose to give in to these distractions, we need to consider some things. We’ve got a lot of holidays coming up that the team members can take, clients can take. So,

  • How do you keep focus?
  • How do you ensure that stuff still gets done?
  • How do you ensure that you stay on track?
  • How do you minimize the noise?

How do you keep focused?

There are a couple of things that we do with our clients to help them keep their focus on different tasks or things that they need to do:

  • Phones off unless you’re making phone calls;
  • Emails off unless you’re on email time; and
  • One of the most important things is – who you need to be here right now?

We have over 555 different characteristics. We need to tune in to that person that we need to be for that specific task, for that specific focus on that we need to be focused in.

If it’s making calls, fantastic! Who does that need to be? Who do you need to drop on more of that?

If it’s putting to your proposal, fantastic! Who do you need to be more of that?

So, it’s tapping into that “beingness of you,” it’s all inside of you to ensure you maintain that focus, maintain those characteristics in order to achieve that result.

What happens so often is that people bounce. They bounce from emails to phone calls, to team – like a lucky pinball machine. And what happens when we bounce? Our energy goes up and down. We get overwhelmed so much easily and quicker, and we get frustrated because we feel that we’re not going forward.

Who do you need to be right now?

Now, let’s focus on how do you need to be? This is where an ideal week comes in a place, but more importantly with the ideal week is – who do you need to be in those chunks of time?

That’s the goal thing! That’s the missing link so often I see with people when they’re creating an ideal week, is who do you need to be in that time frame? Not that task associated but who do you need to be in order to do that task on that focused time.

So, there we go! Let’s keep the main thing – the main thing.

Let’s keep the focus.

Let’s keep the drive.

Let’s minimize the distraction.

Let’s achieve some great results today.

Getting High Performers to Come to You

ByAttitude, challenges, Entrepreneurship, excellence, Goals, Human resources, Leadership, management, opportunities, Success

The performance of your team members is one the pillars of a successful business. You may already have a huge market and a solid business plan in place to reach your business goals but without a good team behind you, the journey will be harder than it should be. Having a competitive team is essential if you want to stay ahead of the competition and create opportunities for further growth.

A high performing talent can have a positive impact and facilitate growth in your business, but we all know that getting those individuals to join your team is not an easy task. As a business owner, one thing that you can do is to make your company enticing to these high performers.

Team Leaders

Make it clear that you are looking for leaders. High performing individuals tend to be natural leaders and will see this as a challenge. They will assume that you are hiring them to facilitate growth and make positive changes in your company. Empowering them will allow these talents to shine and to step up to every challenge. This will foster an environment where leadership tasks are driven by the team members which can be an advantage when it comes to quick and efficient decision making.

Partnership

High performers know what their worth is. They know that whenever they are in business, positive things tend to happen. These individuals are not looking for the standard compensation packages like salaries, bonuses and benefits. They already know that they can get those at a competitive rate. As a business owner, offer up a financial partnership with them. Build a compensation plan that will show them that you want to share the value and wealth that they will create by being a part of your company. Being considered as a partner will encourage them to bring out their best, knowing it will also benefit them.

Confidence

High performers are always on the lookout for organisations that know how to succeed and is always expected to succeed. A culture of confidence within the company means that the company has seen multiple successes in their line of business.

Business awards, or recognition received by the company showing that it is a leader in the industry will make it more attractive to high performing employees. These companies are expected by the employees to succeed and grow because it has done so time and again. Company growth means that employees also have opportunities to grow and develop their career.

Interviewing Potential New Hires

ByAttitude, Blogpost, challenges, Entrepreneurship, excellence, Goals, Human resources, Leadership, management, Success

Expanding your business means hiring new employees to fill up different job positions. You need professionals who are competent and have the drive to achieve your company’s goals. You, or your company’s human resource department may start posting online for available job positions.

Once you start receiving those job applications, you can start narrowing down the applicants based on their experience, qualifications and skills. How do you correctly select who shares your vision and passion? How do you know who has the talent to take your business to the next level? This is where the importance of interviewing applicants come into play.

Through a job interview you will be able to assess a candidate’s experience, skills and mindset on the job that he is applying for. This will allow you to know the potential employee on a personal basis. If that person does not work well with a team or has a questionable attitude, skills and experience mean nothing. Some companies are moving toward favoring test scores in the employee selection process. However, most still rely on the good, old-fashioned way. So how do you conduct a proper job interview?

Prepare a List

Whether you have an interview team or you are doing it solo, make sure to prepare a list of the skills, experience, qualities and knowledge that you are looking for in an employee. Using this list, come up with questions to be able to efficiently gather the necessary information on each applicant. If you have an interview team, make sure that they understand their role in the applicant assessment process.

Legal Job Interview Questions

In a job interview, not everything is up for discussion. Ask legal interview questions that will highlight their strengths and weaknesses pertaining to the job that they are applying for. Avoid illegal job interview questions that could make you a target for a lawsuit. Questions about their marital status or if they plan to have or already have children should be avoided.

Relaxed Atmosphere

A friendly handshake in an onsite interview or a friendly greeting in a phone interview can go a long way. Establish a connection with the applicant to make him or her comfortable during the interview. A relaxed applicant would be able to provide you with accurate information that you need during the selection process. This will allow you to gauge their personalities and attitudes and make a decision if they are a good fit for your team.

Maintaining an Attitude for Success

ByAttitude, Blogpost, challenges, Entrepreneurship, Goals, habits, stress, Success, Work Life Balance

When you were starting out with your business, did you have any second thoughts? Did you ever stop and think “Am I doing the right thing?” We all know the struggles when we are starting out. We try to make a name for ourselves, get recognised despite the competition. We put in hours and hours of work to connect with clients, to show what we can do and sometimes it is just not enough. But despite the setbacks, what is important is maintaining an attitude for success.

Self-evaluation

It is normal for challenges to come up in the course of running a business. It is normal that we face unexpected setbacks that we have not accounted for when we were plotting our year. What is not normal is if you get home from running the business – day after day feeling tired and dejected.

If you have ever experienced this, or if you are going through this right now, you have to change your mind-set, then you have ask yourself these questions:

  • Go back and revisit your why. Why did you choose to be in this business? Why did you decide to start your business? Why real estate and not technology, or finance. Why did you decide to start the business? Is it because you want more time to spend with family? Or is it because you want to have more control of your own time?
  • Ask, then act and not just react. What do you dislike of the current situation? Is it something you can change? What can you do to change it?

Keep Going

You see, when you are feeling low, you have to go back and think of your purpose. You have to look for your motivation. What do you love about the business? Once you find that it’s time to act. Do something. If you have setbacks, if you find something blocking your path then find your way around it.

  • Concentrate on your genius. Your genius is one thing that comes naturally to you. A task, or something that you do not have to mentally prepare or force yourself to do. Concentrate on that and whenever possible, outsource the other tasks to leave yourself time to breathe and rest.
  • Keep learning. The saying that goes – ‘our education does not stop in school’ is especially true when you are running a business. Keep learning the trend, make sure you know the latest news and developments. Find ways to stand out in a crowded marketplace. Find out what makes you stand above and separate from all the competition.
  • Just keep going. In any business it is not always smooth sailing. If you come across roadblocks, just find a way around it. Just keep going while maintaining an attitude for success. There is no shortcut to success. The ones who win the race are the ones who did not give up.

The Power of Collaboration

ByBlogpost, Attitude, Food for thought, Goals

So often in business, we find ourselves in such a lonely place. Where you know, out in the grind, out and doing what we’re doing and we feel isolated sometimes. We’re too focused, too busy with our tasks and solving our own problems.

There’s this saying that is really inspiring in a way – “There is not one thing, there is not one problem within your business that you cannot solve with the people in the room.” So true. Two heads or more is so much better than one.

And you know, those in the real estate space, it’s like you go! Go! Go! And sometimes we put our head up and we go, “Wow! am I going the right direction?”

No matter how well we have our direction mapped out for us, no matter how carefully we plan our week, month or year, sometimes we encounter setbacks and detours that we don’t anticipate.

So, what we can do is share some of the challenges, and also have our fellow team members gather around the table to actually give us advice. Allow them to give us strategies and to give us support.

Facilitating a workshop is also a great idea. Businesses collaborating together to help one another, through workshop where different ideas and different strategies are shared.

So, I think the more we can collaborate, the more we can share, the more we can grow. It is by working together, by sharing ideas that we can improve on our current strategies. We get a fresh perspective. A new way to tackle the problem. A different set of eyes to see areas for improvement.

Each one of us bring different experiences, different strengths into the table. I might have a good idea for the business – you might also have a good idea for the business. Imagine what will happen if we combine our ideas and work through the challenges together. We are going to be unstoppable!

Entrepreneurship does not have to be a long and lonely journey. Very often, we find ourselves travelling the same road – with some already far ahead while others lag behind. We just have to be willing to work together, to listen, encourage, and lend a hand when necessary.

Ask yourselves today, “Who am I collaborating with? Who am I working with to strategize my challenges?”

And when you realize the importance of collaboration, I guarantee that business will improve and achieve a bigger success.

 

Lifting Up Your KPIs

ByAttitude, Blogpost, challenges, mindset

Lifting Up Your KPIs

When we’re driving somewhere we haven’t been to before, we normally turn on GPS and follow the instructions, right? It tells us when to turn right, left or go straight ahead. We don’t have GPS in business, so we have to rely on reviews, and we have to rely on checks and balance along the way. These checks and balance are called KPIs – and they aren’t always easy to hit. Sometimes you just find yourself needing help in lifting up your KPIs.

Where Do You Start?

So, are you hitting your KPIs? There are challenges in finding right and meaningful measures to set up the business’ KPI. But if you are consistently unable to hit the KPI that you set for yourself at the beginning of the year, nine out of ten times, the issue lies with the person in the mirror. How well do you deal with distractions? How good at you with time management?

If you consistently failed at every KPI evaluation, all is not lost. What do you need to improve your numbers? What do you need to do to improve your calls, for example? You need to get your scripts planned out ahead of time. To review and be familiar with the scripts. You need to plan out the scripts the night or the day before.

3 Things That Will Set You Up For Success

Let me share with you three strategies that are sure to lift up your KPI points:

  1. Make sure that you have the entire week mapped out ahead of you. What do you need to do? What tasks need to be completed? Plan your schedule. Prioritise. When you map out your schedule for the week you have a clear idea what to expect, what to do, and when to do it. You have your timeline set, and you know that at this certain day of the week, these pressing tasks should be finished. I should be working on these.
  2. Sticking to Your Ideal Week. Now that you have the week mapped out, all you need to do is to follow the plan. The ideal week is one where everything goes as planned. The pending tasks that you planned to work on, you should be able to complete them by the end of the week. How do you accomplish this? You need to focus, focus, focus. Focus on what needs to be done. Focus on the task ahead and ignore distractions. Manage your time and make sure that the time you spent at work are productive.
  3. Develop a Good Ritual. I cannot say this enough, people are creatures of habit. We tend to do the same things, over and over. This is why it is important to develop a good ritual. Start the day right. Wake up early. Go for a run, exercise. Then have a leisurely breakfast. When you get to work your mind is relaxed, and focused on completing your tasks. If you wake up late you tend to rush through things, and you get to work with your mind on other things that you haven’t done. “What did I forget to do?” “I forgot I have to do this…” and so on, and so forth. You’re not fully focused on the task.

Self-Evaluation

So whenever you see that you’re not hitting your goals and you need help in lifting up your KPIs, ask yourself – how well are you planning each week and each day? How well are you mapping your ideal week and sticking to it? How well are you doing your rituals?