Developing Leaders In Your Company

By Blogpost, challenges, Entrepreneurship, excellence, Goals, Human resources, Leadership, management, opportunities, purpose

As your business grows, you need to hire new people to sustain that growth. You need to build new teams or departments to handle the specific areas of the business. The hiring process itself can be challenging. This is especially true if you are looking for leaders to manage the teams. The hiring process when it comes to looking for leaders or managers can be more tedious compared to the hiring process for regular employees. This is because managers have bigger responsibilities within the company. They are responsible for the people under them and have to answer to the people above them.

To save time and resources, one approach that you can take is to hire within the company. The ability to hire homegrown talent can give your company that competitive edge in the market. But you just can’t give anyone the responsibilities of a manager or a leader. Most employees are often promoted because of their excellent performance with their jobs and not their leadership skills. What I’m saying is – your top sales guy might not be a good leader.

Recognize Potential

Keep on the lookout for individuals who go the extra mile. Leaders want to see how far they can go. Push people out of their comfort zones and see who will stand out. Great leaders can adapt to any situation and would still succeed or make the best out of the given situation. Do not forget to observe beyond their job related skills. Observe their behaviours and attitudes. Do they have the right mindset to manage a team? Do their colleagues look to them for advice? How are their people skills? If you can see the potential then you are on your way to finding a homegrown leader.

Opportunities for Development

If you are looking to grow your business, having a leadership development plan as part of your strategy is a good idea. A leadership development plan does not only involve training but hands on experience. Giving out challenging tasks and rotating jobs can help develop skills, improve confidence and will give a deeper insight into your business and your business goals. Get this plan started as early as possible because you’ll never know when you might need someone to manage a team.


As a leader yourself, impart your knowledge, values and experiences to the potential leaders in your organisation. Since they are part of your company, that knowledge will not go to waste and would not only benefit them, but also your business. Think of this as another type of investment. But remember, as the leader and the business owner, live what you preach and be honest when interacting your team.

Mistakes In Corporate Team Building

By Goals, Human resources, Leadership, management, opportunities, purpose

A team building’s purpose is to improve trust within the team, increase communication, collaboration and motivate team members. This is one way for the team to just relax and relieve them of work-related stress. You must never forget that although your team is dedicated to their jobs they are still human beings who need a break every now and then.

Team building can also help foster friendships. Friendships within the team can help boost morale and performance within the team. A side effect of this is it builds trust, which is one of the goals of a well thought out team building. This trust can also extend to the manager or supervisor. Trust between the team and the one who manages it will help improve communications and in turn the performance. Improved communication will lead to better engagement. Better employee engagement will lead to reduced employee attrition. The point is, a well thought out team building has an overall positive impact in your organisation. You might already have some ideas for an awesome team building event but check out these things on what to avoid when planning a team building event.

Holding The Event In The Workplace

Holding the activity in the workplace is not a good idea. It beats one the purpose of the team building which is to relieve your staff of work related stress. Even if they are not doing any type of work during the activity, the workplace’s atmosphere can still give the impression to some of your employees that they are still working. It can be consciously or subconsciously. It can also come off as cheap and boring. Spice it up and go to a different venue. Anywhere but on-site.

No Goals In Mind

When planning a team building event, you must have a goal in mind. Think of one of the purposes of team building events. You can have activities centered around good communication or building trust. Maybe talk about your experiences with regards to the goal of the team building. As mentioned in one of my previous articles, spending resources on team building is like investing. Your company should be able to get something out of it in the future. A team building event without a goal is just a day off.

The Team Comes First

A team building event should be first and foremost, fun. Choose activities that cater to the members of the team. Maybe do a survey during the planning phase. Activities should be varied to cater to the different personalities of the team members. But do not forget that those activities should have a goal in mind.

Changing Your Team Culture for the Better

By challenges, Blogpost, Food for thought, habits, Leadership, management, opportunities, purpose

No company is perfect. Not even yours. There is always something to improve on. And that is a good thing. Those flaws keep you on your toes and if you have the right mindset for it and you love a good challenge every now and then, you can consider it as the fun part of running a business.

One aspect of the company that you can improve is the team culture. As I have mentioned in one of my previous articles, Building a Winning Team Culture, team culture is the sum of the beliefs, values and attitudes shared by the team members. Since a team is composed of different individuals with different personalities and attitudes, there is a tendency that bad habits will form overtime. It can start with one or two members and would then rub off onto their teammates thus becoming part of the team culture. If left unchecked, it can negatively affect the team and in turn your company. As the business owner, the challenge is to look out for these bad habits and change them. It is not easy to change a deeply ingrained habit in the team but it is never too late to change it.

Choosing What to Add or Change

Changing or adding a value in the existing team culture is a long process. It can take months or years depending on how deeply ingrained the value is. Since it can take a lot of time and effort, let’s make sure that those resources are not wasted. Carefully consider which value is worth adding or changing. Think how big of an impact it can make in the team. Ask yourself if adding or changing a value can come into conflict with some of the existing values in the team culture. Careful consideration and forward thinking are essential when making this decision.

Keep on Repeating

If you want a value to sink in to the team, you need to keep on repeating it. A team meeting is not the only way to remind the team, you can use different mediums to get the point across. You can use e-mail to talk about it or tell stories that are related to that value or habit. You can even build a company event around it. Be creative and fun when going about it. You may sound like a broken record, but you will achieve the results that you are aiming for.

Lead by Example

You are the leader and the team culture is not something that is posted on the wall or a fancy presentation. It’s your team’s core values and attitudes on how you face challenges. If you want the team to adopt a new value or remove an existing one, then you as the team leader should lead by example. Show them how you live by those values and how to apply them.

Common Mistakes with KPIs

By Blogpost, challenges, Goals, Leadership, management, opportunities, purpose, Success

One common problem that business owners encounter is determining if their company’s current performance is on track with their long term business goals. They need to have some sort of data to show them if they are on the right track. This is where Key Performance Indicators (KPIs) become essential when running a business. This data will give you an idea how your company is doing in the areas that matter and if it is line with your future plans and goals for the business. Think of it as a measuring and planning tool for your business.

Just like everything in business, there are challenges and this includes setting up your business’ KPI. The challenge is finding right and meaningful measures. Without a well thought out KPI, it can become vague and useless – wasting time, effort and resources.

Generic KPIs

You might be tempted to use KPIs that are used by other companies with the idea that if it worked for them then it should work for you. This type of thinking is okay if it involves best business practices or brilliant business ideas but not with KPIs. Even if two companies are engaged in the same line of business, they are still different in some way. You might also adopt “off the shelf” KPIs that other companies use that worked for them. You are basically measuring something that may not have an impact in your own business. The problem with this is that they are generic and may not be a good fit for your strategy and goals. Come up with your own KPI that is in line with your current plans and you will see better results.

Linking KPIs to Incentives

Linking KPIs to bonuses or incentives has its advantages and disadvantages. On the positive side, it does make your employees work harder to achieve their targets and receive that sweet bonus. On the down side, it prevents the true purpose of the KPI. That is to let the team members know where they are in the company in relation to their goals. It stops being a compass and can be manipulated for personal monetary gains. Be careful when linking these two. Provide a good enough incentive but not too much that will encourage manipulation. Striking a good balance is the key.

Not Using Your KPIs

KPIs are valuable as they can provide facts that you can use when making business decisions. The biggest mistake that you can do with KPIs is not using them. You might have come up with the best designed KPI that fits in perfectly with your company’s plans and goals but if you are not acting based on the actual data then you just wasted a lot of time and effort. If you have the information, use them to your advantage.

The Benefits of a Good Team Building

By challenges, Goals, Leadership, management, opportunities, purpose, Work Life Balance

For the past few articles we have been talking about hiring high performing team members, properly integrating new hires to the company, watching out for signs of problems with recently hired employees and others. These things are essential when running a company and growing your business. Once you have the right kind of talent working for you, it doesn’t mean that the work is over. You are still the leader and it is your responsibility to take care of those working under you. It is not just about making sure that they are doing their tasks to your standards but also making sure that they are mentally satisfied and to put it simply, happy with their jobs. A happy employee is more productive and has a lesser chance of being burnt out.

This is where team building comes into play. A team building event allows your team to just have fun and relax. Think of it as an investment – you will be spending money, but will be reaping the benefits from it in the future.

Trust Within the Team

Trust is very important within a team. But trust does not come easily amongst staff, especially in a big company or workplace. How can the team members work towards a common goal if there is no trust? There would be a lot of second guessing to the point that a project would go nowhere.

A team building event can encourage the team members to interact and get to know each other. They might not trust each other right away but it does build a good foundation in earning each other’s trust.

Better Teamwork

There is no “I’ in team. Big companies, especially successful companies rely on excellent teamwork in achieving company goals. It does not matter how good an individual is, he or she cannot do everything.

A team building event can encourage teamwork in your employees. There are others that are naturally good at teamwork while others find it challenging. This is an opportunity for the latter to see how it works. Who knows, you might find your next leader during these events.

Discovering Potential

Look from within your own workforce for talent before considering hiring from the outside. It is a good idea to watch out for talented individuals within your company and nurture them to become even better.

A team building event allows your employees to relax. And what usually happens when we are in a relaxed state? We tend to let our guards down. People show a different side to them that can be negative or positive. Keep an eye out for those positive things. You might discover a particular skill or attribute from someone that could greatly benefit the team.

The Value of a Job Interview

By Blogpost, Entrepreneurship, Goals, Human resources, Leadership, management, opportunities, purpose, Success

Most of us would not accept a partnership proposal without at least meeting the business owner. The company may look good on paper but nothing beats an actual meeting to be able to get to know who we would be dealing with on a personal level. This is the same when conducting job interviews with potential new employees.

The job interview is one of the most subjective part of the hiring process and is also one of the most important. This is when we would be able to personally evaluate if the candidate is good fit for the company. This is also a good opportunity to decide if the candidate’s skills align with the company’s goals and needs. With that said, it is no wonder why big and small companies alike still value the job interview in their hiring process.

Confidence Level

Employees in your company may need to interact face to face with customers or may need to interact with your business partners. Confident employees will project an image of success within the organisation. This in turn will also give the image that your company is no stranger to success.

Interviewing a candidate would allow you to determine if that individual would be capable of confidently speaking up in front of many people.

Social Behaviour

As a business owner, you want your company’s day to day operations to run as smoothly as possible. You want your team members to work with each other as efficiently as possible. Basically, your team needs to be on the same page for you to be able to achieve your business goals. With that said, nothing can hinder a team’s progress like a team member causing unnecessary friction within the team. This can lead to wasted time and resources.

The benefit of conducting interviews is that you can analyze a candidate’s social behaviour. Does that individual have basic etiquette? Can they work well with others? Can they communicate their ideas properly in a team based environment? A well conducted interview can give you an idea about these things.


In order for an individual to be truly confident, he also needs to have the smarts to back it up. There is a difference between acting confident and being truly confident. Having the intelligence to back up the confidence can really go a long way when it comes quick decision making and taking responsibility at any given task.

Interviewing a candidate would allow you determine how smart a person is by how they present themselves and how quickly they can answer your questions.

Lessons for the Week: Finding Your Genius

By Blogpost, excellence, Goals, inspirations, mindset, purpose

In our team, we go through a cool little sequence. We also did a conference recently to review the year by going through reviewing the four (4) debriefing questions:

  • What’s worked?
  • What hasn’t worked?
  • What’s been some of the lessons?
  • And what do we need to be doing differently?

And when we can look at the week like that, we can sort of stop and reflect how the week has been and what do we need to be doing differently next week.

We had a great week here in the Tribe. We’ve had some huge lessons along the way, and this week we’re starting out strong. This is where I want to segway into becoming the rippling effect.

The Rippling Effect of Finding your Genius

Sometimes, we can be out there and in the trenches and going, and going, and going. We don’t realize the impact that we’re having or the effect that we’re having out there in the bigger world.

Sometimes we are feeling that, you know, we’re slogging away. We’ve got our goals we are working towards but isn’t really happening.

And I talked a lot about your genius, and I talk about a lot around finding that genius.

Finding what really lights you up. Finding those elements in your work, in your business, in your life – that you know, when you pursue it, when you’re actually in it, it’s easy.

It’s a breeze. It flows. Lights you up. Makes you feel good. You feel passion. You feel energized when you’re doing it.

And I think, when you find your genius, the rippling effect that it has out there in the wider world is huge. Because we’re all energy right!? It’s an energy thing out there in the world.

When you find your genius – that sends a vibration out there in the world.

I want to share with you a little story, we’ve had some great wins within the business for us over this last week. But one of the biggest wins was getting home one night and receiving a message from a young man whom I’ve known for 12 or 13 years.

And just the impact on these videos, you know, the Monday Magic Moments and the Finish it Fridays are having in his world and in his life.

To watch this boy develop into this young man, and to receive this message on the impact that these videos and these messages, and the learning and the lessons has had on him – really, struck a cord in the heart, as you can see.

It really goes to show that you don’t know who is watching. You don’t know what the impact that you’re truly having in the world when you are in your genius. You don’t realize the impact that you have on others. Both good and bad, right!?

Stay True to Your Genius

So, my message today is, stay true to your genius. Find your genius and stay true to your genius, and watch the rippling effect. Because you touch many lives out there.

And the more lives that you can touch, the bigger impact that you’ll have for yourself personally. And more importantly for those out there, and the community as a whole.

Plan vs. Review – or Both

By habits, Blogpost, Food for thought, management, purpose

Welcome to another opportunity to shed some light and learn some tips and techniques, strategies and some insights for the week ahead.

So, what do we do? Do we go planning or reviewing – is the question for today.

What do you do? Do you plan, or do you review?

Coming up to our next intensive where we bring all our clients together to go through a couple of these different strategies. And obviously, I’ve been working with a lot of clients over the last week.

So the questions comes, do we plan or do we review?

And the answer is both! Alright!?

Because what happens is, we can’t plan unless we review. We can’t review unless we plan. It sounds like a funny concept, and it reminds me of the question about which comes first – the chicken or the egg? But it’s so true. Let me explain.

How do you know where to go, if you don’t review where you’ve come from? Are you familiar with the saying about hindsight being 20/20?

The review isn’t so much about beating ourselves up on what we did wrong, or the things that we could have done better. That’s not the point in doing all of this.

While it’s true that we should not ignore our wrong decisions in the past so we would not repeat them, let’s not spend so much time on that during the review process. It’s getting the key wins, it’s getting the key lessons, getting the key aha! moments.

Once we get the review underway we can take a look at the different patterns and the different things that we need to change. We take that into consideration and start planning ahead. Armed with the knowledge of what works, and what doesn’t, we look at our vision and plan what steps to take to make that vision into a reality.

So, again – planning or reviewing? Do both!

The four core questions that we need to go through during a review:

  • What’s working?
  • What hasn’t been working?
  • What are the key lessons?
  • What do we need to be doing differently?

When we’re planning, we’re obviously seeing the big picture ahead. And then, we start to reverse engineer back to the key KPIs that we need to be achieving and also the three key projects that we will be working on.

Hope you learned something today. Love to hear your thoughts by commenting below.

Onboarding New Team Members

By Blogpost, management, purpose

There is a great YouTube clip by the gentleman called Joey Coleman. He talks about onboarding the first 100 days for your clients.

Now, if you are really in business, your clients are your team members. It is no difference when we are looking at prospecting for new team members, onboarding new team members, and retaining team members. It is a very similar process when we go and talk about “TEAM”.

Read More

6 Tips to Building a Purpose-Driven Brand

By Blogpost, purpose

Do you know the WHY of your business? It’s your business’ purpose – aside from making a living – it’s the core reason why your business exists. Having a purpose-driven brand means infusing your business with passion, vision, and values, along with a desire to make a positive impact.


A lack of purpose is easy to identify in people: if they are unmotivated, stressed, unfulfilled, pessimistic or they play the blame game, then they aren’t clear on their own why. In a businesses without a clear why, you will see plenty of evidence including lack of appreciation for their employees, a culture of increasing margins at any cost, and a negative atmosphere.

The good news is that you can find your why, and at the same time clarify your business’ why by adopting the following tips.

  1. Write down what you’re good at.

All of it. Everything from cooking omelets to putting together a chic outfit… from ‘wrenching’ on your motorcycle to strategic planning… from starting a fire to reading upside down to your kids.

  1. Write down your needs and wants.

In other words, your ideal personal/professional life (the line will blur).

  1. Write down your values.

What’s important to you? Freedom? Integrity? Community? Altruism? Innovation? Note: don’t say “wealth” because wealth is only a means to an end – think about what you will do with your wealth.

  1. Write down how you want to be remembered.

What do you want your legacy to be? This is the impact you want to make in the world. It could be anything from helping people find the right home, to making sure your guests have a memorable dining experience, to raising happy and self-reliant children.

  1. Read what you have written and refine it over the next couple of hours, days or weeks.

Let it percolate in your mind. This is vitally important because you will give your brain a chance to start forming associations. Apple co-founder Steve Jobs, for example, had a passion for calligraphy, which is how he developed the iconic Apple fonts that have become the standard for modern communications. Don’t try to force any associations or come up with ideas. Just let your mind ruminate on it, playfully and freely.

  1. Write a mission statement.

This is where you match your skills to your needs/desires and your values. Use words, phrases, sentences… don’t worry about grammar… this is for you, to clarify your purpose. Your mission statement should inspire you.

To inspire you:

Patagonia clothing brand:PATAGONIA

“Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.”

Honest Tea:

“Honest Tea seeks to create and promote great-tasting, healthier, organic beverages. We strive to grow our business with the same honesty and integrity we use to craft our products, with sustainability and great taste for all.”Nordstrom_N_logo

“Offer the customer the best possible service, selection, quality and value.”


“Up for Good: In the air and on the ground, we’re committed to bettering the lives of our customers, crew members, and communities – and inspiring others to do the same.”

Your purpose should ignite your passions, stimulate personal growth, inspire you to be the best you that you can possibly be, leverage your skills/knowledge/experiences so that your business is authentically “you.”

Your statement should be achievable (like a big goal, you want your mission statement to be SMART – challenging yet fulfilling). It should positively impact your customers, employees and community and describe how you would deliver on your promise.

Once you know your business’ why, the “how” of doing business will fall into place. Your statement will give you focus, motivation and it will guide your decisions in a way that is satisfying, fulfilling, positive, challenging (in a growth-minded way), and yes… fun.

Like Simon Sinek said, “People don’t buy WHAT you are selling, they buy WHY you are selling it.”